Privacy policy

Privacy Policy

This Privacy Policy describes how Harmonie-Provence (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit Harmonie-Provence.shop (the "Site"), use our services, make a purchase, or otherwise interact with us regarding the Site (together, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a site visitor, or any other individual whose personal data we have collected under this policy.

Please read this Privacy Policy carefully.

1. Data Controller

The data controller under applicable data protection laws, especially the EU General Data Protection Regulation (GDPR), is:

My Little Company UG
Theodor-Heuss-Str. 25, 82256 Fürstenfeldbruck
Email: info@harmonie-provence.de

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2. What Personal Data Do We Collect?

The types of personal data we collect depend on how you interact with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or could reasonably be linked with you.

2.1 Information You Provide Directly

Information you submit via our Services may include:

• Contact details – such as your name, address, phone number, and email address.

• Order information – such as name, billing and shipping address, payment confirmation, email, and phone number.

• Account details – including username, password, security questions, and other security information.

• Customer support data – including information provided when communicating with us, e.g., sending a message through the Services.

Some features may require you to provide personal information. Declining to do so may prevent access to certain features.

Legal Basis:
Article 6(1)(f) GDPR – legitimate interest in improving and securing the website.

2.3 Automatically Collected Usage Information

We may automatically collect information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include:

• Device and browser information

• Network connection data

• IP address

• Data on how you interact with the Site and your account

2.4 Information from Third Parties

We may receive information from third parties, including:

• Providers supporting our Site and Services (e.g., Shopify)

• Payment processors collecting payment data (e.g., bank or card details) to process transactions

When you visit the Site, open our emails, or interact with our services or ads, we or our partners may collect data using tracking technologies like pixels, SDKs, third-party libraries, and cookies.

All such data is handled according to this Privacy Policy. Also see the section Third-Party Websites and Links.

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3. How We Use Your Personal Data

• Providing Products & Services: To process payments, fulfill orders, manage your account, organize shipping, process returns/exchanges, and enhance your shopping experience. Shopify may use your data per its privacy policies.

• Marketing & Advertising: To send marketing messages via email, SMS, or mail and show you ads. This may involve tailoring content based on your data.
  Legal Basis (EEA): Article 6(1)(f) GDPR – our legitimate interest in promoting products.

• Security & Fraud Prevention: To detect, investigate, or act on fraud or misuse. You are responsible for keeping your account login credentials secure.
  Legal Basis (EEA): Article 6(1)(f) GDPR – legitimate interest in site security.

• Communication & Service Improvement: For customer support and improving the Services.
  Legal Basis: Article 6(1)(f) GDPR – our legitimate interest in maintaining service quality.

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4. Children's Privacy

We do not knowingly collect data from individuals under 18. Do not submit personal information if you are under 18. Parents/guardians should monitor their children's internet use. If we become aware that a child under 18 has submitted personal data, we will take steps to delete it.

You must be at least 16 to consent to data processing in your country (or your parent/guardian may consent for you).

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5. Data Security and Retention

We secure your data using controlled servers and implement administrative, technical, and physical safeguards. However, data transmission over the internet is not 100% secure. Therefore, we cannot guarantee the security, integrity, or confidentiality of transmitted data.

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6. Data Breach

If we detect a breach involving personal data, we may investigate, report it, notify affected individuals, and cooperate with law enforcement. If the breach poses a reasonable risk of harm, we will notify those affected as required by law.

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7. Your Rights

Depending on where you live, you may have the following rights:

• Access/Information – Request details about your data and how it's used.

• Deletion – Request deletion of your personal data.

• Correction – Correct inaccurate personal data.

• Portability – Request a copy of your data or its transfer to third parties.

• Restrict Processing – Ask us to stop or limit processing.

• Withdraw Consent – If processing is based on consent.

• Object to Processing – You may appeal our decisions.

• Manage Communications – Opt out of marketing emails via the unsubscribe link.

Supervisory Authority Contact:
Bavarian Data Protection Authority
Promenade 27 (Castle), 91522 Ansbach
Email: poststelle@lda.bayern.de

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8. Data Retention Periods

• Order data: 10 years (legal retention obligation)

• User data: 6 months after account closure

• Newsletter data: Until consent is withdrawn

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9. Changes to the Privacy Policy

We reserve the right to update this policy to reflect legal changes. The latest version is always available on our website.

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10. Contact

For questions regarding data processing, contact us:
Email: info@harmonie-provence.de
Mail: Theodor-Heuss-Str. 25, 82256 Fürstenfeldbruck, Germany

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Cookie Policy

1. Cookies

Our Site uses “cookies” to personalize your online experience. A cookie is a text file placed on your hard drive by a web server. Cookies cannot run programs or deliver viruses and are uniquely assigned to you.

Cookies help us operate and analyze our website. You can choose to accept or reject cookies. Most browsers accept cookies automatically, but you can modify settings to refuse them.

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2. Types of Cookies We Use

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3. Cookie List

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4. Cookie Consent Banner

On your first visit, a cookie banner will allow you to accept or customize cookies. You can change your preferences at any time via the "Cookie Settings" button at the bottom of the page.

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5. Managing and Deleting Cookies

You can manage or delete cookies in your browser settings. Here are guides for common browsers:

• Google Chrome: [Guide]

• Mozilla Firefox: [Guide]

• Safari: [Guide]

• Microsoft Edge: [Guide]

Note: Disabling cookies may affect website functionality.

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6. Third-Party Cookies and Data Transfers

Some cookies are set by third parties (e.g., Google, Facebook) and may involve data transfers to non-EU countries. These transfers are based on EU Standard Contractual Clauses.

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7. Contact for Cookie and Privacy Questions

If you have questions about cookies or privacy, contact us:
Email: info@harmonie-provence.de
Mail: Theodor-Heuss-Str. 25, 82256 Fürstenfeldbruck, Germany